Why was my Credit/Debit Card declined?

If you experience trouble completing payment through debit/credit card, first thing to do is to make sure that your card is activated for online payments and that you have enough funds/limit to complete the transaction. Your bank can help you verify these details. Some cards issued outside Nigeria are also not supported on Deva PetalRead More

What are delivery charges?

Delivery charges are the costs undertaken by Deva Petal and our logistics partners to bring your ordered item(s) to your doorstep.

How long does it take to receive my product?

Delivery timelines vary depending on your city and your selected product. Please be informed that delivery timelines for products exported to oversea are significantly longer than for other products.

Can I change my shipping address after I have placed my order?

You can request for your order to be delivered to a different address within the same region or city, before your order is shipped. Please contact us here for more information. If you want to change the shipping address to a different region or city, we will have to cancel and repurchase your original order.

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